This is a repost of a forum post from veteran PT user Shane J who has just lost an NS-10 tweeter due to a dangerous bug in Pro Tools 8. This bug has affected users of LE, HD, M-Powered on both PC and Macs mostly with 8.0.3 but goes back further. Fortunately for me I haven’t yet seen this issue on my system or others I’ve worked on, though I have encountered several other bugs, nothing that would be considered a health risk like this one.

Please read the post below and have a look at the thread on the DUC.

———————–

Update! 8.0.3cs2 (available now) promises to fix this dangerous problem.

——–

Attention Avid, this is 8.0.3 in XP downloaded off of your website. Pick up your damn phone!! You owe me an NS-10 tweeter and I’m pretty pissed right now!

Not only does this junk release blow monitors, it’s extremely dangerous to people’s ears and hearing! YOU are responsible and liable for this. I suggest you pull it from the website with a warning to current users ASAP.

…and don’t even dare ask me for a Sandra report or if I’m running an “approved” system.

This extremely dangerous issue has been going on for literally years. It has been reported on HD, LE and M-powered on both PC and Mac:

• Random Blasts of White Noisec – HD Mac
• Just blew out my guitarist ears!!!! – LE Mac
• white noise bursts - HD Mac
• Burst of White Noise – HD PC
• That aggravating white noise!!!!! – LE PC
• Warning:go back to 8.01 – LE PC
• a choir & gospel music…it was nuthin but loud!!!- LE PC
• Sudden Static White Noise – LE Mac
• Random (intermitent) bursts of static during playback – M-Powered Mac
• Weird white noise problem ..help !!! – HD Mac
• Loud white noise when i try and record! - LE Mac
• Random Bursts of LOUD White Noise - LE PC
• Serious problems with freakishly loud white noise! – LE Mac
• Sick of the White Noise Shock!!!! - LE Mac
• White noise and the 9073 - LE PC
• LOUD Audio white noise? – LE Mac
• White noise blast from MBox2 - LE Mac
• White noise “bursts” during playback - HD PC
• Crazy White Noise When Record Enabled PT8 00R - LE PC
• White noise problem.. 8.0.3! Urgent.. - LE PC
• Blasts of white noise – LE PC
• White Noise on the MBOX 2 mini - LE Mac
• Getting a random nasty sound during recording and playback? – LE PC
• White noise – LE PC
• Mbox White noise (((( – LE Mac
• Random Blasts of White Noise – LE PC
• Attention Avid Audio – LE PC
• PT 8 White Noise Bursts during playback!- LE PC

I’ll end the tabulated list here as it’s very far from complete and it goes back many many years.

Avid Audio, what is it going to take for this to be top priority? Hearing damage on your customers and their clientele?

This warning has been published to 40,000+ subscribers. I’d advise everyone using XP and 8.0.3 not to gamble with their ears and roll back to 8.0.1cs1 or 7.4.

Shane